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Technicial Excellence
Ongoing technical training
+ Experienced supervision + Office support
= Top service for YOU
Our company is committed to the technical excellence of the service we provide you and, therefore, require all our technicians to attend regular training sessions.
We are very proud that Goodman is among the few elite Service companies to achieve NATE's QUALITY CIRCLE Contractor award. Only 1 out of every 10 companies achieve this. Quality Circle Contractors exhibit pride, proficiency and professionalism. For more information about N.A.T.E. visit their website at www.NATEX.org
Starting with the technician or plumber who actually does the repair, Goodman Plumbing, Heating & AC has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.
When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, GPS dispatched trucks, the ‘family friendly’ service people and the rigorous employment screening, you can understand why we call the persons who we deliver to your door 'champion' technicians and plumbers .
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